07508 278640


Opening Hours

Wed - Fri: 9am - 7pm

Coronavirus (COVID-19) Infection Prevention & Control Policy

Every one of us has been affected by the coronavirus (COVID-19) pandemic.

I have missed being able to offer you treatments, and I am looking forward to seeing you again.

My priority is to keep you as safe as possible, and prior to re-opening I have implemented several changes in line with the government and UK Reiki Federation guidelines which I would like to make you aware of.

During this time I will be unable to treat anyone who is considered to be in the clinically vulnerable group for Covid-19 (please see the list at the end of this document).

Booking Appointments

If I feel ill or have symptoms of C0VlD-19, I will self-isolate immediately and this may mean that I have to cancel your appointment at short notice. I appreciate that this may be inconvenient, but it is done entirely for your own safety. If your appointment is cancelled, you will be able to re-book as soon as I am able to return to work.

If you or any of the people you live with feel ill or display any symptoms of C0VlD-19 – please advise us as soon as possible and DO NOT COME FOR YOUR APPOINTMENT. We have amended our booking terms and conditions and you will not be charged for any appointments which you miss due to illness.

All paperwork will need to be done electronically, and so I will send out consultation forms for you to complete and return to me within 24hrs of your appointment.

Visiting our Business

For your safety and to maintain social distancing, please attend your appointment alone.

When you arrive please come round the back of the house and I will be waiting for you at the door to my treatment room.

I have increased the frequency of cleaning within the treatment room, including making sure that common surfaces are wiped clean using disinfectant products between each client.

All equipment will be disinfected for your safety. 

You will have hand sanitiser available for you to use when you come into the building, and a face covering will need to be worn throughout your treatment. You may wear your own face mask, or I will have disposable ones available. I will also need to take your temperature before you come into the treatment room.

I am required to wear a face mask and visor, and I will be working “hands off” as much as possible.

Any sheets / towels that I use during your session will have been washed at 60°C, and changed between every client.

All disposable items are bagged and safely removed from the treatment area between each client.

Unfortunately toilet facilities will not be available.

My Treatments

I have carried out a risk assessment on all treatments and we are confident that we can continue to provide these safely.

The government has advised that session times last no longer than 45 minutes so to still allow a little bit of consultation time I am intending to keep the actual treatments to 30mins. Because of this I am not going to increase my prices to take the PPE costs and extra cleaning time into account. Hopefully this will be a happy medium within the guidelines.

During your Treatment

I understand the importance of hand hygiene and will ensure that I wash my hands in accordance with NHS recommendations before the start of your treatment. I will also be using hand sanitiser before the start of your treatment.

I will try to make your treatment as safe, comfortable, and enjoyable as possible. If you have any concerns about your treatments, please let me know and I will do what I can to assist you.

After the treatment

To avoid handling of cash, I would prefer if you could pay for your treatment by card / or by bank transfer.

All of these procedures have been implemented for your safety and mine. We will continue to take advice from the Government and the NHS regarding safe practice and will amend them as necessary.

Thank you for your understanding.

Clinically Vulnerable People

Unfortunately, at this time I am unable to treat those who are:

  • aged 70 or older (regardless of medical conditions)
  • under 70 with an underlying health condition listed below (that is, anyone instructed to get a flu jab each year on medical grounds):
  • chronic (long-term) mild to moderate respiratory diseases, such as asthma, chronic obstructive pulmonary disease (COPD), emphysema or bronchitis
  • chronic heart disease, such as heart failure
  • chronic kidney disease
  • chronic liver disease, such as hepatitis
  • chronic neurological conditions, such as Parkinson’s disease, motor neurone disease, multiple sclerosis (MS), or cerebral palsy
  • diabetes
  • a weakened immune system as the result of certain conditions or medicines they are taking (such as steroid tablets)
  • being seriously overweight (a body mass index (BMI) of 40 or above)
  • pregnant women